This Privacy Policy (“Policy”) describes how Pompa Plumbing (“Company,” “we,” or “us”) collects, uses, and protects your personal information when you use our services or interact with our website. We are committed to protecting your privacy and ensuring the security of your information. By using our services or accessing our website, you consent to the practices described in this Policy.

1. Information We Collect

1. 1.1 Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, email address, phone number, and postal address. We only collect personal information that you voluntarily provide to us. 1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and referring URL. This information is collected through the use of cookies and similar tracking technologies.


2. Use of Information
   2.1 Providing Services: We use the personal information you provide to deliver the requested services, such as scheduling appointments, providing estimates, and performing plumbing services. 2.2 Communication: We may use your contact information to communicate with you regarding your inquiries, appointments, service updates, and promotional offers. You can opt-out of receiving marketing communications at any time. 2.3 Internal Operations: We use the information we collect for internal purposes, such as improving our services, analyzing website usage trends, and enhancing the overall user experience. 2.4 Legal Compliance: We may disclose your personal information as required by law or in response to a valid legal request, such as a court order or government inquiry.


3. Information Sharing
   3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as technicians, payment processors, and IT support. These service providers are contractually bound to protect your information and only use it for the specified purposes. 3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your information. 3.3 Aggregated or Anonymized Data: We may aggregate or anonymize your personal information to create statistical or demographic information that cannot be used to identify you. We may use and disclose such information for any purpose.


4. Data Security
   4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.


5. Third-Party Links
   Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.


6. Children’s Privacy
   Our services and website are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.


7. Your Rights
   You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the contact information provided below.


8. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time.